Consulting, Publishing, Engineering


It doesn’t matter how good your product is, if you can’t communicate well with your customers, you won’t be successful. Good documentation can reduce support calls, increase customer satisfaction, and we’ve even seen excellent manuals used as tools to help close a sale!We’ve done projects from small name-change edits up through entire suites of documentation, including marketing materials and help systems. Client projects include:

  •     End-user guides for submitting registration and insurance claims for a non-profit agency
  •     API Guide for server-based fax product
  •     Full set of documentation, including sales literature, for a browser-based lab test delivery system
  •     Online Help systems for medical software
  •     Introductory guide for mobile communications product
  •     Marketing Database software documentation, including user guides and training material
  •     Graphics for on-air weather product